Terms and Conditions

Payment Methods

CC AVENUE is our Online Payment Gateway partner and all Orders can be paid for using this Gateway. All major Credit and Debit cards are accepted as well as Online Bank Transfers using NEFT.


DIGITAL WALLET payments like Paytm or UPI payment options like Google Pay are also welcome here.


FLEXI PAY Options are available for 2-3  months and Item will be shipped once all Installments have been fulfilled by the buyer.


LOCAL PICK UP Option is available for those who want to pick up and pay for their Orders at a Specified Pick Up Location.


PAYPAL payment option will be implemented soon.      



Shipping & Handling

We ship all across India using various shipping methods. Due to diverse nature of shipping locations within India, India Post is surprisingly the most reliable and  our shipping option by Default. Hence you will need to contact us if you need to use any other shipping method to your delivery Pin Code.


Shipping methods


Surface - Registered Parcel (India Post) Free Shipping for Orders over Rs 999  

                  

                                 (Or) 


Delhivery Commercial Shipping 


Airmail Shipping - Speed Post (India Post), DTDC or First Flight


Premium Shipping Methods 

Fedex and Blue Dart (Contact us for pricing. Recommended for Orders over 10,000)


(Note: Due to the Large Volume of some items, base shipping costs may be fixed and not Free.)


Handling: We usually ship out all orders within 1-2 business days once the order is placed on our website. 


All Collectible items are neatly packed in ready made Corrugated boxes, so that all the contents are well protected from the elements. 

Ordering Information

CC Avenue 

Orders placed using our CC Avenue online payment option will ship within, 1-2 business days of the Order being successful. 


Offline Payment 

Buyers using the "Offline Payment" option, allows you to place an order without actually paying for the item using the payment gateway option(CC Avenue) and enables you to use alternate payment methods such as Mobile Wallet, UPI, Cash On Delivery(COD) etc. to pay for your Order.


COD (Cash on Delivery) 

Cash on Delivery is available for orders upto Rs 5000. Use the Offline Payments option to get your orders using COD. 


Flex Payments

Flex Payments allow you to pay for your orders over a period of time. Flex Payments are available for Orders over Rs 5000. Items will ship after all the payments for the orders have been made.

FLEXI PAY Options are available for 2-3 months per item.


Local Pick-Up
Orders that have been placed can be Picked up Locally at our designated Pick Up Point after sending the payment by Online or Offline Payment Methods.

Returns & Cancellations

CANCELLATIONS

  

If you have placed an order by mistake for IN-STOCK items and wish to cancel it, then you must contact us immediately or email us at collectiblefigure@gmail.com to make sure we cancel your order before they ship. 


IN-STOCK items ship out within 1-2 business days of placing your order and If the product has already been shipped, then the order cannot be canceled. 


RETURNS 


Due to the Limited Nature of the Items, Returns are Not accepted and are Sold As Is. Unless there is a Major defect with the Item, such as breakage, damage during shipping or extremely loose joints, returns will not be considered. All return requests should be reported within 7 days of receiving the shipment. 


We normally send photos of the items the buyer is interested in purchasing, upon request by the customer. So please make sure you make full use of our service and fully commit to purchasing an item before placing an order.


FLEX PAYMENT CANCELLATIONS 


Flexi Pay Cancellations are subject to a cancellation fee when a Flexi Pay order is canceled by the customer. The cancellation fee would be the first installment plus an additional 10% Restocking fee of the value of the product. 


If you already paid the first installment then that will serve as your cancellation fee. 


FAQ

Contact us at collectiblefigure@gmail.com or WhatsApp us on 9940449045 for any answers to your questions. We usually reply instantly.